Audio Chews: the hi-fi and music community

• PAC July 2012

  Member

  Without the hifi for a few days due to the power amp developing a hiccup.  You don't miss it until it's gone!  I have to say that its the first time I've had to do nothing in a situation like this....I passed on a message to Glen about a few fuses blowing, and before I knew it I had a courier company knocking on the door saying "where is it then?". Glen had ordered (and paid for) a courier, has diagnosed the issue (a faulty relay so just one of those things) and will have it repaired and sent back in a few days.  Now that's service.  Meantime, its the 'phones and a DAP thingymajig.

  www.referencefidelitycomponents.co.uk
• Docfoster July 2012

  Moderator

  Paul I have an inca tech integrated lying dormant in the loft if you want to borrow it as a stop gap...

  Pioneer PL-71 (Decca SG), NVA Phono 2, NVA TFS, NVA P90SA pre-, NVA TSS mk3 power-, NVA Cube 1. (Also an NVA AP30 powering the 12inch bass units of a pair Goodmans Goodwoods. Just for some extra slam.)
  TechniSat HD Freeview into Musical Fidelity A3 24 192k DAC and InFocus X9 720p DLP projector.
  Power Inspired AG1500 mains regenerator.
  Mainly NVA cables, but with TQ Ultra Black speaker cables.
• PAC July 2012

  Member

  
  

  That's very kind Ben but it looks as though I'll be in and out of hospital over the next few days and hopefully the amp will be back with me next week. I must come over sometime soon and listen to your system though!

  www.referencefidelitycomponents.co.uk
• Docfoster July 2012

  Moderator

  Would be great to see you.
  Hope all goes well with the hospital stuff. :-)

  Pioneer PL-71 (Decca SG), NVA Phono 2, NVA TFS, NVA P90SA pre-, NVA TSS mk3 power-, NVA Cube 1. (Also an NVA AP30 powering the 12inch bass units of a pair Goodmans Goodwoods. Just for some extra slam.)
  TechniSat HD Freeview into Musical Fidelity A3 24 192k DAC and InFocus X9 720p DLP projector.
  Power Inspired AG1500 mains regenerator.
  Mainly NVA cables, but with TQ Ultra Black speaker cables.
• Brumjam July 2012

  Member

  Great service as always from Glenn. A couple of years ago I had a Micro 25 pre on order from him and due to supply issues with the casework he couldn't fulfil my order for a number of weeks.  He contacted me regularly to update me on progress and sounded distraught at not being able to mee the lead time quoted by the dealer.  It's a shame there aren't more people offering the same level of service as Glenn and yourself Paul.

  Netgear ReadyNAS >> PS Audio Perfectwave DAC Mk2 >> Shindo Monbrison >> Hypex Ncore Monoblocks >> Vivid Audio V1.5
  
• PAC July 2012

  Member

  Thanks for the vote of confidence Brumjam, that was very kind.  Glen's a great guy and when purchasing any hifi these days I do think that excellent rather than good customer service plus security and reliability of parts and servicing in the future is essential to customer confidence, not only that, its the right thing to do.  Glen ticks all the right boxes here.  He's one of the handful of really genuine hifi designer/manufacturers within the UK concerned with high standards of after sales service.

  www.referencefidelitycomponents.co.uk
• uglymusic July 2012

  Administrator

  I hope the hospital goes well, Paul.
  
  That's the important stuff (says the man who set up a hi-fi forum :-) ).
  

  Take a look at these hands!
  Main: White MacBook/SSD/OS X Lion/Audirvana Plus -> Tellurium Q Digital Interconnect -> M2Tech Young/Super TeddyReg PSU -> TQ Blue Interconnects -> TQ Iridium Listen Pre-amp -> TQ Blue Interconnects -> Green Goddess Single Ended Class A 12 wpc Power Amp -> TQ Ultra Black and Graphite speaker cables -> Royd RR3 speakers/Royd stands
  Ugliness depositories: Synology DS411slim NAS and FireWire Drobo
  Office: KingRex USB DAC and PSU -> Passive pre ->TQ Atom power amp -> Mission 761 speakers/desk
  Visit my website, Writing For SEO
• PAC July 2012

  Member

  Thanks Dave.  Just a few pre-op consultations.  The ops will be spaced out between now and December...they're going to make me bionic!

  www.referencefidelitycomponents.co.uk
• Alan July 2012

  Moderator

  You will be...
  
  The Terminator
  
  (of wires)
  
  
  

  Life: Trek it or Wreck it.
  
  
  Main: [ Qnap TS 110 NAS ] > Modified Apple MACmini (Mountain Lion, Audirvana +) > M2Tech Young DAC > LightSpeed Attenuator (LDR) > XIV 10W SECA Amplifier > Royd Revelation RR3 Speakers
  Belkin PF40 Mains filter for all digital gubbins
  Cables by Tellurium Q and DIY.
  
  Office: FooBar2000 > HRT Music Streamer 2 > NVA AP20 > JPW Sonata
• uglymusic July 2012

  Administrator

  Good luck!

  Take a look at these hands!
  Main: White MacBook/SSD/OS X Lion/Audirvana Plus -> Tellurium Q Digital Interconnect -> M2Tech Young/Super TeddyReg PSU -> TQ Blue Interconnects -> TQ Iridium Listen Pre-amp -> TQ Blue Interconnects -> Green Goddess Single Ended Class A 12 wpc Power Amp -> TQ Ultra Black and Graphite speaker cables -> Royd RR3 speakers/Royd stands
  Ugliness depositories: Synology DS411slim NAS and FireWire Drobo
  Office: KingRex USB DAC and PSU -> Passive pre ->TQ Atom power amp -> Mission 761 speakers/desk
  Visit my website, Writing For SEO

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